Newgistics Inc.

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Product Manager

Product Manager

# Positions 
Experience (Years) 
Parcel & Fulfillment Services

More information about this job


As the Product Manager, you will be responsible for developing new products as well as enhancements to existing products. You will have subject matter expertise and direct experience in API technology and service management tools.


You will develop and implement a strategic roadmap that positions Newgistics as a formidable competitor in the areas of E-Commerce and Supply Chain Solutions. You will manage product lifecycles and product positioning through the identification of customer needs, customer feedback, customer usage, operational data, market research, and competitive/market trends. You will act as a technical advisor for specific product(s); will initiate and foster relationships with Sales, Marketing, Finance, Technology, and Operations to develop new products and/or enhance functionality of existing product(s) and will ensure successful product releases based on corporate priorities.




The Manager of Product owns all aspects of the following as they relate to Product:


Business Planning and Management 

    1. Responsibility for identifying and developing new products and concepts as well as maintaining and enhancing existing products
    2. Develops an API product strategy and roadmap that informs all new product development as well as legacy product enhancements
    3. Evaluates new product concepts from stakeholders, users, and for consideration in the product roadmap
    4. Determines priority of new product concepts and product enhancements
    5. Prepares business cases, product strategy, profit and loss projections and market requirement documents.
    6. Evaluates competitors' products, determining market share and market trends and informs others by maintaining and distributing competitive comparisons and evaluations and leverages those learnings into the strategy for the product roadmap and launch strategy
    7. Coordinates all aspects of the business relating to the product line by acting as a liaison to Finance, Technology and Sales.
    8. Manages and improves processes by championing process improvement initiatives within or across applicable business units and within Product Management


Product Development


    1. Assures timely and effective product development by monitoring product development progress through Solution Delivery.
    2. Interacts with Clients, Prospects and other external entities as needed in an effort to gather product requirements for new services and enhancements to existing products.
    3. Manages 3rd Party Research initiatives and plays an active role in defining the strategy, target audience, screening tools, methodology, scripts, evaluation criteria, presentations, and responses to key learnings
    4. Researches, evaluates and recommends product packaging/bundling/pricing alternatives and third-party partnerships to Executive team
    5. Partners with Product Marketing and Agency partners to develop packaging and marketing vehicles
    6. Assures the successful and timely launch of new products by managing the launch team consisting of Marketing, Sales, Account Management and Solution Delivery as it develops projects on the product roadmap.
    7. Actively participates in the testing and evaluation of new requirements
    8. Interviews customers at time of delivery to ensure product satisfaction and acceptance


Sales and Marketing 

    1. Develops product segmentation and positioning strategies. Works closely with Sales Support to identify target market; Works closely with Product and Corporate Marketing to develop product collateral, press releases and other market-facing documentation.
    2. Defines the go-to-market strategy, product positioning, key benefits, and target customer
    3. Develops and implements training for the Sales organization and other internal stakeholders
    4. Participates in industry events, trade shows and field sales calls.
    5. Acts as the subject matter expert for product documentation and training
    6. Acts as a Product Management evangelist by providing thought leadership on solutions to business problems

Supervisory Responsibilities: Y or N?    




  • 5+ years of progressive experience in Product Management with increasing levels of responsibility
  • 3-5 years’ experience working in the development of API and service management technology
  • Experience working with Swagger and Open API framework
  • Active in API developer communities
  • Transportation, logistics or comparable experience is a plus
  • Knowledge and demonstrated use of Product Management Best Practices

  • Actively engaged in the Product Management profession, i.e. conferences, training, networking, etc.

  • Excels in an innovative and collaborative environment.

  • Excellent communication (both written and verbal), creative, and analytical skills

  • Ability to effectively interact with executive teams

  • Strong sense of urgency and the ability to embrace and maximize a changing landscape

  • Extensive product and process knowledge, planning abilities, problem solving, and organizational skills.

  • Quantitative expertise in conducting business analysis, utilizing economics, financial statements, and statistics.

  • Experienced with Project/Issue Tracking Software applications including Jira and Confluence

  • Bachelor’s degree in Computer Science, Business, or Supply Chain; MBA Preferred

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