Newgistics Inc.

  • Tech Ops Engineer

    Location US-TX-Austin
    ID
    1912
    # Positions
    1
    Category
    Technology
  • Overview

    The TechOps Engineerr is part of the team that designs, builds, and supports the on premise and cloud infrastructure running all products and services for Newgistics, a Pitney Bowes business unit located in Austin, Texas. Your immediate focus will be building and maintaining tools that provide monitoring, log management, configuration management, alerting, analysis, and dashboards to teams throughout the organization with a high level of automation.

    Responsibilities

    • Implement, configure, and support infrastructure and application management tools including log management, availability, and performance monitoring tools
    • Define and standardize a proactive monitoring approach supporting a global company that includes best practices and operational standards
    • Provide analysis on trends to assist with capacity planning
    • Guide teams on the development of operational dashboards that provide real-time and historical analysis
    • Provision, configure and maintain on premise and cloud resources including server instances, load balancers, firewalls, security policies, DNS management, SSL certificates, etc.
    • Performance tuning, troubleshooting and diagnosis in development and production environments
    • Provide 24/7 on-call support on rotating schedule

    Qualifications

    • Bachelors degree in computer sciences or equivalent experience
    • Experience administering log management and analytical tools (Sumo Logic preferred)
    • Experience deploying and administering application performance monitoring (APM) tools, e.g. DynaTrace, New Relic
    • Extensive hands-on experience with monitoring instrumentation for .NET applications and SQL Server databases
    • Experience with infrastructure monitoring tools, e.g. Zenoss, Solarwinds, SCOM
    • Strong development and scripting abilities: Ruby, Python, PowerShell, SQL, Bash, etc.
    • Experience with infrastructure automation and configuration management platforms such as Chef, Terraform, or Puppet
    • Working knowledge of container orchestration technologies
    • Solid understanding of CI/CD principles and Agile methodologies
    • Cloud experience is required, Microsoft Azure experience is a plus
    • Advanced technical skills with proven expertise and experience in technologies used in the Newgistics infrastructure to include Microsoft operating systems, Active Directory, Linux, VMware, LAN/WAN knowledge and experience
    • Excellent troubleshooting and analytical skills with the ability to work independently to solve problems under pressure and to manage multiple projects / priorities under time constraints
    • Strong written and verbal communication skills. Requires the ability to communicate effectively with end users, management, vendors, etc.

     

    Supervisory Responsibilities: Y or N? (Describe) N

     

    This position profile describes the general nature of the functions of this job. It is not intended to be an exhaustive list or limit the manager’s ability to modify work assignments as appropriate.

     

     

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