Newgistics Inc.

  • Quality Control Lead

    Location US-CA-Brisbane
    ID
    1923
    # Positions
    1
    Category
    Parcel & Fulfillment Operations
  • Overview

    Position Purpose: Supervises and is directly responsible for all quality assurance tasks.

    Responsibilities

    • Trains employees for all QC and Induction positions.
    • Provides feedback to Operations Manager or Supervisor for employee reviews.
    • Ensures all exception packages are researched & processed correctly.
    • Conducts quality audits
    • Constructively watches employees and provides feedback on a regular basis.
    • Oversees package exceptions and final resolution
    • Other duties as assigned.
    • Adheres to all safety procedures in the performance of job duties.
    • Meets time goals and productivity goals for the department.

     Primary Interactions:

    • Daily interaction with other warehouse personnel in order to accomplish tasks.
    • Daily interaction with upper management as to status of department.
    • Daily interaction with other leads and supervisors.

    Work Environment:

    • While performing the duties of this job, the employee regularly works near lift trucks and pallet jacks and moving conveyors. Following all proper safety procedures will eliminate any potential hazards. Works in a warehouse environment in all types of weather. The noise level in the work environment is usually moderate
    • Shift hours are from 5pm – 1am

     Physical Demands:

    • While performing the duties of this job, the employee is regularly required to stand. The employee must occasionally lift and/or move up to 50 pounds.

    Qualifications

    Position Competence:

    • Good product and location knowledge
    • Able to read and follow directions
    • Documented experienced leader
    • Excellent listening skills
    • Must be able to work in a high paced environment
    • Must be able to work a flexible work schedule
    • Familiar with Word, Excel, Email, and WMS interface

     Experience and/or Education:

    • High school diploma or general education degree (GED) preferred, but not required.
    • Minimum of three (3) years previous experience in a lead position; or any equivalent combination of acceptable training, education or experience.
    • Must have basic reading, writing and math skills.

     

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