Newgistics Inc.

  • Senior Transportation Manager

    Location US-TX-Austin
    # Positions
    Parcel & Fulfillment Services
  • Overview

    This Austin-based position is responsible for managing domestic linehaul transportation operations for Commerce Services. This person will need to have excellent managerial skills, vendor management experience, strong expertise with both the LTL and the TL industry, experience with TMS, as well as proficient computer skills in Excel and other MS Office products.


    • Oversee the management of the day-to-day LTL and TL movements in the Newgistics network. Develop processes, goals, metrics, scorecards, contingencies, and exception management plans to ensure the highest level of ongoing performance
    • Assign duties to the members of the Transportation team. Conduct team meetings to review goals and resolve conflicts and escalations
    • Handle Vendor Management with LTL and TL providers, including conducting monthly business reviews, contract reviews, and holding them accountable for service, price controls, and new vendor procurement
    • Design new LTL and TL lanes as the need arises. Show potential benefits in cycle time, cost, and quality. Once implemented, monitor effectiveness and performance against design
    • Work directly with the Operations teams to assist them with the management of their truck dock operations
    • Lead yearly peak planning sessions to develop peak plans and contingencies. Work with clients to assess peak volumes and design solutions accordingly. Secure carrier capacity and pricing commitments ahead of peak start. Conduct daily conference calls during the Parcel peak period with internal teams to validate capacity requirements of each Newgistics facility and ensure that freight moves without delay. Manage and resolve exceptions as they arise during peak
    • Support Account Management with existing accounts by providing data on delivery and returns lanes and by developing creative solutions in reducing cycle time of both returns and delivery mail
    • Push for continuous improvement in the areas of reporting accuracy, efficiency, and SOP creation for streamlining processes to achieve consistent results & internal/external communication     


    Supervisory Responsibilities: Y or N? (Describe) Y


    The Sr. Transportation Manager will manage the domestic line haul team in various locations in the US. This person will have the responsibility to set goals, manage those goals, and to evaluate each team member’s performance.


    • Bachelor’s degree with at least 5 years of experience related to Transportation and/or Logistics service management
    • Extensive knowledge of the Logistics industry, with a proven record of managing LTL and TL operations, both asset-based and brokered
    • Strong analytical and structured problem solving skills
    • Proven leadership and team building skills, with the ability to balance priorities and conflicts in a professional and results-oriented fashion
    • Self-directed, with strong attention to detail and focus on solution design
    • Ability to deal with changing conditions and respond to customer requirements with a strong sense of urgency
    • Excellent written and oral communication skills
    • Familiarity with TM systems (preferably MercuryGate)
    • Proficiency in the use of Microsoft Office products, especially Excel


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