The Senior Operations Manager is responsible for all day to day functions related to the fulfillment operations of all accounts. The Senior Operations Manager will report to the Facility Manager and directly manages the current manager and supervisory team, and indirectly manage an hourly workforce of 120+ employees with assistance from the supervisory staff and team leads. Functions include but not limited to; P&L support, service level goals, L2R and LMS performance, staffing management and overall daily workforce planning.
Supervisory Responsibilities: Y or N? Yes