An International Specialist’s role is to support the growth of our global accounts. To accommodate the international business the hours for this role will be 1PM – 10PM CST.
Requires knowledge and experience in own discipline, still acquiring higher-level knowledge and skills. Solve a range of straightforward problems. Analyzes possible solutions using standard procedures. A candidate must be able to interact with multiple customers while tracking progress and delivering top-notch customer service in a timely manner.
Qualities needed to succeed in this role include relationship building, managing your own time, taking initiative on projects and learn quickly. Capabilities of reviewing and understanding internal metrics and how daily tasks impact these metrics.
The International Specialist will report directly to the director of the department, and work closely with international clients as well as cross-functional departments such as, operations, transportation, and technology and account management.