Newgistics Inc.

  • Inventory Control Supervisor

    Location US-KY-Hebron
    # Positions
    Parcel & Fulfillment Operations
  • Overview

    The Inventory Control Supervisor will have responsibility to effectively manage, oversee and control all aspects of quality assurance, GMP, Inventory Control process, and training. Supervisor must ensure we comply with our cycle count program, quality assurance audits, and order accuracy. Supervisor should lead training initiatives and continuous improvement projects to improve the organization.


    Inventory Supervisor should plan and organize the inventory teams to ensure the organization can meet its inventory goals. Supervisor is to work with other departments and clients to resolve issues in a timely manner. The Supervisor’s role is to select, coach, train, and develop his direct reports.


    • Plan, organize, direct, and manage all inventory activities and teams for CVG.
    • Ability to think and respond quickly, and adjust schedules and operating plans in response to unplanned events. Partner with other departments to coordinate inventory activities (physical inventory etc.).
    • Ensure cycle count program is compliant and is completing its primary role of uncovering root causes.
    • Lead improvements to processes through partnerships with account management and Operations management. Update SOP’s based on improvements.
    • Lead training initiatives to improve process cost, accuracy, and performance throughout the organization.
    • Improve and prepare department KPI’s and reporting to drive results in quality, CNF resolution time, and bin accuracy.
    • Collaborate with inventory teams in investigating, finding root causes, and correcting process issues with our operations partners.
    • Interview, select, coach, train, mentor and develop inventory leadership personnel.
    • Meet with clients to resolve inventory related issues.
    • Inventory shrinkage must be kept within customer SLA’s.
    • Must ensure inventory contractual obligations are met.


    • Bachelor’s degree in business, operations or related field is preferred but not required.
    • Strong fulfillment inventory, operations, and quality assurance background.
    • Able to effectively prioritize and handle simultaneous responsibilities.
    • Ability to manage direct reports across multiple clients.
    • Excellent written and oral communications skills.
    • Advanced use with computers and programs like; word, excel, etc.
    • Knowledge of continuous improvement methodologies.
    • Strong leadership skills.
    • Able to lead, motivate and mentor fulfillment personnel.


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